I recieve this errorcode 7011: Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7011 Date: 8/4/2009 TimFor more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.e: 1:44:46 PM User: N/A Computer: EINVENTORY-SBS Description: Timeout (30000 milliseconds) waiting for a transaction response from the BDMAILD service.I follow the instructions The Microsoft Exchange Information Store service stops unexpectedly, and event ID 7011 is logged in Exchange Server 2003 SYMPTOMS You are running Microsoft Exchange Server 2003 in a heavy-load environment that... You are running Microsoft Exchange Server 2003 in a heavy-load environment that uses Outlook Web Access. In this environment, the Microsoft Exchange Information Store service stops unexpectedly. Additionally, the following event is logged in the System log: Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7011 Description: Timeout (30000 milliseconds) waiting for a transaction response from the MSExchangeIS service. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. RESOLUTION Hotfix informationA supported hotfix is available from Microsoft. However, this... Hotfix information A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support) Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. Prerequisites Because of file dependencies, this hotfix requires Microsoft Exchange Server 2003 Service Pack 2 to be installed on the server. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 836993 (http://support.microsoft.com/kb/836993/ ) How to obtain the latest service packs for Exchange Server 2003 Restart requirement You do not have to restart the computer after you apply this hotfix. However, the following services are stopped and then restarted automatically when you apply this hotfix: The Microsoft Exchange Information Store service The Internet Information Services (IIS) Admin Service and all dependent services Hotfix replacement information This hotfix does not replace a previously released hotfix. File information The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel. I am running service pack 2But when I go to apply the hotfix, it statesHotfix for Exchange Server 2003 (KB938673) Setup ErrorSetup has detected that the version of the service pack installed on your system is lower than what is necessary to apply this hotfix.At minimum you must have service pack 2 installedI verified again that I have service pack 2, and the hotfix still wont apply.What can I do?

Two points over here1. Make sure that you are checking the Exchange 2003 SP and not the Windows SP. You can verify the Exchange 2003 SP by going to Exchange System Manager > Expands Servers and then go the proerties of the server. You should see the SP installed mentieoned over there.2. If SP2 is already installed, then reinstall it and then check. There would be no harm in reinstalling SP2 and then install the hotfixHarpreet Singh Khandiyal (http://support.microsoft.com/kb/555375)

Hi,Additionally, if you have Frontend servers, apply the hotfix on Frontend servers first and then on backend servers.ThanksAllen